What a Performance Coaching Model looks like
With 2023 on the horizon, you may be looking to evaluate your team through a performance coaching model. So, what does a performance coaching model look like?
Firstly, performance coaching is centred around the science of behaviour and human motivation. It’s a powerful and transformative tool for increasing employee engagement and ultimately output.
The Science and Methodology around Performance Coaching
In simple terms, performance coaching is the process of helping an individual or team to identify their strengths and the areas which need improvement so that they can achieve their goals. It generally involves a four steps;
- Goal Setting
This four step process works in all aspects of life be it for sports performance, personal improvement or in the context of a work environment, improving employee/work performance. Now there are a variety of different modalities when it comes to performance coaching but the core idea is always the same.
Help people to achieve their goals by equipping them with the tools and knowledge they need.
As I mentioned earlier, performance management and coaching is supported by extensive behavioural science and research. Without taking you through a scientific paper, the science tells us that various factors including the need for achievement, power, affiliation and autonomy motivate people. Then as individuals we are all motivated differently and what drives us varies. So, for a performance coaching program to be successful and effective. It has to consider these fundamental drivers.
Touching on the methodology for a moment. There is a vast array of models to chose from such as:
- Peer Coaching Model
- Directive Coaching Model
- Grow Coaching Model
- Group & Team Coaching Model
- Executive & Career Coaching Model
There are so many models out there that it can be overwhelming at times trying to decide which one to choose. I’ll of course, say look no further and get in touch with one of our team to request a demo of WorkCompass’s AI Powered Performance Management software.
But you might be asking yourself, what are the benefits of performance coaching?
The Benefits of Performance Coaching
There are huge benefits when it comes to performance coaching. Here’s just a few
- It empowers individuals and promotes them to take responsibility
- It increase staff and employee engagement
- Individual performance improves
- Identifies and develops high potential employees
- Highlights the strengths and development opportunities for both the individual and organization.
- Motivates the individual to excel through tailored 1 on 1 coaching.
- Showcases the company’s commitment to developing their employees and talent within the organization
Ultimately, the benefits of performance management or coaching comes down to the amount of time and dedication you put into making it a priority within the organization. That old saying comes to mind “you only get out what you put in”.
Examples of Performance Management in the Workplace
Now you might be looking to get started on your performance management journey right away but you may not necessarily know which areas to focus on or which skills your employees need coaching on.
- Time management – Coaching will lead to them managing their time better. This could be by learning how to prioritize tasks over others and create a realistic schedule.
- Communication – Communication coaching will lead to employees being able to effectively communicate and this is done by learning to assert themselves or even active listening.
- Conflict management/Resolution – Coaching Managers or leaders on how to better manage conflict will enable them to identify & manage emotions along with having the ability to have difficult conversations.
- Goal Setting – Learning and coaching an individual on how to create SMART goals is so important as breaking a goal into smaller steps will give them a better chance of achieving their goals.
- Stress Management – Learning how to identify & reduce stressors in their life ultimately leads to a happier, healthier and more productive employee.
- Problem Solving – Employees could receive training on problem solving which will help them when an issue arises or even foster creative ideas during brainstorming sessions.
- Team Building – Learning how to build a team is a fantastic skill to have, it fosters collaboration between team members while also equipping them with the ability to delegate tasks or give feedback.
- Public speaking – Again another skill will enable an employee to craft a compelling story or give the confidence to deliver presentations or speeches which have valuable information for the end user.
- Sales – from a sales point of view coaching in could be giving your team the skills to overcome objections or on how to close a deal.
- Leadership – Coaching for leadership is all about how to lead better, how to deliver feedback effectively while also being able to develop and showcase a vision.
- Customer Service – Coaching when it comes to customer service may be arming the agent with tools necessary to deal with difficult customer service situations or even to defuse customer anger.
Hopefully, this article has given you some better knowledge around performance coaching, the benefits and the areas in your company coaching can add value too.
Lastly, start your performance coaching journey today and request a demo to see how our Performance Management software can benefit your team and organization.