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How to Manage a Star Performer

A small business (or any business for that matter) is a lot like a team. You do team-building activities together, get competitive amongst each other, and push each other to be your best. And naturally, on a team, there are going to be standout players and there are going to be benchwarmers. That’s just the nature of the game.

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Praise: A Natural High

Praise employees, and do it in a timely fashion—as in right after they do something good. Managers, use our biological need for dopamine to your advantage! Let positive reinforcement and recognition engage and encourage your employees.

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The problem with Managing KPIs

Key performance indicators are performance measurements of critical success factors. Typically, they are used to measure results against predefined targets. There probably isn’t an organization on the planet that doesn’t use KPIs, and rightly so; they are hugely valuable when it comes to understanding if your efforts are netting a satisfactory outcome and that’s important to know. BUT that is where KPIs' job ends and the confusion starts

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