Managing People – Art or Science?

A lot of management skills are based on how well you interact with people. And people skills happen to be based on emotional intelligence, which is what we use to gauge in appropriate conversation and confrontation. To some that is an art, and to others, a science. Let’s take a joke, for example. Can you create the perfect, belly-laugh-inducing joke […]

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Outcomes vs. Activities: Know Your Destination Before You Pack Your Bags

If I told you all, “Meet me in the lobby tomorrow at 9 am—we’re going on a week vacation,” what is the first question everyone would ask? “OK… where are we going?” Exactly. “A week vacation” could mean anything. For me, it might mean packing a bathing suit and sunscreen. My idea of a vacation is lounging on a beach in Mexico […]

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Why Is Change So Hard?

After several progress meetings we start to get anxious, because it’s not happening. We check the plan, we check to make sure everyone understands it, we check that everyone has the time and resources to make it happen and we explain again, and this time a little louder that it is REALLY important that we get this done. We start […]

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Why Gen Y May have a Competitive Career Advantage

We’ve all heard the generalizations of Generation Y before: they feel entitled to a satisfying career, they’re too dependent on technology, they have the attention span of a fish, etc. But what if these “problems” were actually a good thing? Every generation has their individual advantages. While many view the personality traits of Gen Y as a bad thing, they […]

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Judging Performance Based On The Command Factor

What is command?  The dictionary defines command as “To exercise dominating, authoritative influence over.” The definition is easy, but identifying what contributes to whether you think someone has command is much more complex. Command is what makes you believe someone is in control, is great at what they do and has the ability to influence people, environments and events around them.  It’s like […]

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